I requested to have my steering fluid changed as a result of my power steering light coming on and power steering not working and scan the car for codes. Additionally, I asked them to check my brake fluid and coolant in case they were due to be changed. Left my car there all day, no call that my car was completed. I called and was told that I would be called back right away. Half an hour later I called back, because I'm in Olympia and had to leave immediately to pick it up before they closed. They said it was done and nothing was found wrong and I could pick it up. I went to pick it up and they said all the fluids were fine and they didn't change the power steering fluid as requested. On my way home I lost power steering. I emailed them that night to reschedule the car to have the power steering fluid changed and address the light on the dash. It's been almost a week now and I still have not heard back from them.
Mr. Gunn All apologies for not returning your Email. Unfortunately it was found in another folder. As to you concern about the power steering. As stated by you is was an intermittent issue. With not being able to reproduce the issue and no visible signs of issue with the power steering. We could only go off of the actual condition of the fluids. Sorry your steering as acted up again. Also thank you for rescheduling with us after the holiday.
- European Motors