I believe this organization is a rip off. I’m pretty mechanical inclined in the automotive industry. They hook up a scan tool, the same as auto zone and charged me $171. Also they wonted to charge $400 for a coolant hose ect. Same your self the time and money and just do the work yourself if possible. Would not recommend to anyone.
While you have a right to your opinion, the facts are the facts. We do not use the "same scan tool as Auto Zone". We in fact scanned your vehicle to find out the base line for our diagnosis and performed a smoke test to find a massive vacuum leak and tested your crank case system. While you were unhappy with the answers and what the car needed, you were presented with every bit of information and ultimately it is the customer's right to make decisions on what they want to proceed with. While we are sorry you did not like the answers to your problem, we also stand behind our work and pay our technicians well to give the best possible service. Your belittling comments and lack of respect to people that work here are unacceptable. We wish you the best of luck finding a shop that will work within your Auto Zone expectations; it just wont be here.
- European Motors